Fines and Fees, Notices

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Fine Policies

Library patrons are responsible for knowing the Library's Fines Policies. Failure to understand these policies will not excuse you from payment of late return fines or for billed library material. Please refer to the Fines and Fees schedule below, or consult with staff for fine or billing information. All patrons are responsible for late return fees, late recall return fees and billed items. 

Fines and Fees

 
Borrowing Period Fine Max Fine
Regular loan $0.25 / day $15.00 / item
Hourly loans * $0.10 / minute $85.00 / item
1, 2, and 7-Day loans* $2.00 / day $85.00 / item
*Reserve fees are extremely high due to the nature of the loan period and the high demand for these items. Fines will not be waived for overdue Reserve material.
Recalled items** $1.25/day from new due date $15.00 / item
**Maximum Recall Fine before being billed $85.00 for lost copy costs of item is $15.00 and you will be blocked from borrowing library materials.
Videos $1.00 / day $15.00 / video

Damaged / Destroyed / Lost material - Please be sure to inform library staff if you feel that an item being checked out to you is damaged or fragile, so as not to be held responsible for damaged item fees. Library patrons are responsible for all material checked out on their record. The library cannot assume the loss of state property for items accidentally damaged, destroyed or lost while in the possession of the borrower.

Lost Item Fee - Once the maximum fine is reached you will be billed a lost item fee of $85.00 for a book, or $100.00 for AV material. As the item will be considered lost, you will be blocked from borrowing library materials. If you return the billed item, the lost item fee will be waived, but you will be held liable for the maximum fine and a billing fee. The library reserves the right to increase the lost item charge.

Replacing an Item Yourself - If you choose to replace an item yourself (instead of paying the lost item fee) there will be a $16.50 Processing Fee. The item must be the same edition or newer. If the lost item was hard bound, it may be replaced with a soft cover. You may replace the lost item with a used copy; however, the library reserves the right to refuse the copy. The replacement copy cannot be an item from another library. 

Damaged / Lost Item Lost Item Charge Billing Fee Total Charge
Book $85.00 $10.00 $95.00*
Video $100.00 $10.00 $110.00*
*Overdue items are also subject to late fines—see Fees and Fines table.
 

Making a Payment

1.  Credit Card: 

To pay on-line, click on MY ACCOUNT on the Library Home Page (under Quick LInks) or go to STARS and click on Sign-in (in the upper right hand corner). Once logged in, click on MY ACCOUNT (in the upper right hand corner). Click on Cash Transactions to view your library fees. You can pay for all or selected fees, using a Visa, MasterCard, Discover or American Express credit/debit card. Don’t forget to Sign-out, after you have completed your transaction. For step by step instructions click here.

2. Pay in Person:

 a) The Bursar's Office in the Administration Building. See here for hours. The Bursar accepts all forms of payment. You can pay by phone during the Bursar's normal business hours. The number is 631-632-6117.

OR:


b) The Circulation Desk, located on the 3rd floor of the Melville Library, in the Main Stacks. Make your payment in cash weekdays 8:30 a.m. - 4:30 p.m., or by check or money orders up until 15 minutes before closing. Make your check payable to “SUNY at Stony Brook.” Include your Solar Number or SBU ID number on the check or money order to receive proper credit. 

3. Mail-in a Check / money order (but not cash) to:

Circulation Accounts
Melville Library S-3410
Stony Brook University
Stony Brook, N.Y. 11794-3339
 

What are the consequences of having an unpaid balance?

Students with an outstanding balance of $300.00 on their account for library fees are not eligible to register at the University. No student may receive a degree, certificate of completion or transcript until all charges due to the university or any of its related divisions are paid in full. Delinquent accounts may be transferred to private collection agencies and/or the New York State Attorney General's Office for collection, and are subject to additional interest and/or collection charges.

Notices

Notices for overdue materials are sent as a courtesy reminder. You will also be sent notices for fines, bills for lost materials, recalled items, and available items. Email notices will be sent to your campus email account, or to your preferred email account (update in SOLAR). Current address information must be accurate. If you do not receive library notices, it is not the responsibility of the library. For help with opening an email account with the University, check the SINC help page

Suspension of Borrowing Privileges

Any of these conditions will restrict you from checking out or renewing library material:

  • You are a student, but you have not enrolled yet
  • You have fines totaling $5.00 or more
  • You are a Special/Courtesy Borrower who has fines totaling $1.00 or more
  • You have reached the maximum number of items allowed
  • You have reached a renewal limit for an item
  • You have one or more overdue recalled items
  • You owe money to another SUNY library through the Open Access Borrowers Program, Interlibrary Loan or through the Research Loan Program
  • Your ID card has expired
  • Your address is invalid 

  

Requesting Waiver of Library Fines

Library patrons are responsible for knowing and adhering to the circulation policies.  Failure to understand these policies will not excuse you from having to pay overdue fines or billed Library material.  If you feel you have an extenuating circumstance and should be considered for a waiver of Library fines, you may fill out an appeals request.

Appeals Process

Appeals should be submitted within 30 days of the date the bill is issued. All appeals must be on the Request for Waiver of Library Charges form and submitted to the Library Circulation Desk with supporting documentation.
 
The Request for Waiver of Library Charges form is available at the Circulation Desk and online.  Library staff will consider your appeal and respond within 10 business days. Requests for appeals are most often approved in cases of documented Library error or extreme hardship such as long-term hospitalization, eviction, fire or theft. In cases of theft, you may still be responsible for the cost of the stolen material but we may provide you with an invoice for your insurance company for reimbursement.
 
Note: Fines will not be waived if the request is based on any of the following reasons: 
  • Lack of knowledge of Library's policies.  University Library policies are available on the Library site and in the Library;
  • Forgot due date or did not know there was a due date;
  • Did not receive courtesy overdue notice;
  • Outdated information in your library account.  Keep your email, address and phone number up to date in your account;
  • Loaned book to someone else;
  • Being out of town, on vacation, intersession or holiday;
  • Returned book to wrong library;
  • Inclement weather.
 

 

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Library E-Payment Step by Step for New Web Site 9-3-13.pdf599.88 KB
Waiver of library charges.pdf419.06 KB