W1517 Frank Melville, Jr., Memorial Library
Stony Brook University
Stony Brook, NY 11794-3300
631.632.7100 (t), 631.632.7116 (f)
The primary purpose of this page is to clarify the proper way for resolving building operational problems. As a guiding rule, when reporting such problems via telephone (2-7100) or email to your operations manager, please be ready to provide all the information that is listed:
The above information is critical for a proper response by physical plant personnel. Rapid repairs are dependant on accurately conveyed information so please comply when making a call or sending email.
Most of our facility problems will involve a response to any physical plant categories that follow:
Physical Plant Emergencies as defined by our West Campus Physical Plant management.
Contact your building operations manager during normal business hours (8:30 AM - 4:30 PM) at extension 2-7100. After normal work hours call 2-6400 to report problem. In case of fire or smoke call University Police at 333.
HVAC (Heating, Ventilation, Air Conditioning)
Contact your building operations manager during normal business hours (8:30 AM – 4:30 PM) at extension 2-7100 or email guiding rule information.
Custodial or Housekeeping
The first contact person for such problems is the cleaner assigned to your area. If you cannot reach your cleaner, than notify your building operations manager via 2-7100 or email to resolve the problem. Provide the guiding rule information.
Door and Lock Hardware
Contact your building operations manager at 2-7100 or email for resolution. Provide the guiding rule information.
Contact your building operations manager via 2-7100 or email during normal work hours 8:30AM - 4:30PM. Provide guiding rule information.
SMART Team Repair and Assistance
Contact your building operations manger via 2-7100 or email during normal work hours 8:30AM - 4:30PM. Provide the guiding rule information.
Elevators - Passenger and Freight
Contact your building manager during normal work hours 8:30AM - 4:30PM. Provide the guiding rule information.
Javits Seminar Room Reservations
Call 2-7100 to reserve room when available. Users are responsible for cleanliness of room when having catered food. Users must sign for keys and return them after room use ASAP.
Galleria Special Events
Call building manager at 2-7100 for details and booking.
Fire Safety Issues
Review procedure described in the Building Emergency Plan . (1.6 MB PDF file. You need Acrobat Reader to open the document.)
|procedures.pdf ||1.53 MB|